Last Updated: 31/5/2025

Welcome to Bellaviva ("we," "our," "us"). By using our website, www.bellaviva.com (the "Site"), you agree to these Terms and Conditions. If you do not agree, please do not use the Site. You must be at least 13 years old to use this Site. If you are under 13, you may only use the Site with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf. You must comply with all applicable laws.

If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Please keep your information accurate.

Placing an order on our Site is an offer to purchase our products. We reserve the right to accept or cancel orders due to product availability, pricing errors, payment issues, or suspected fraud. Prices and product information may change without notice. In case of errors, we may cancel your order and provide a full refund.

Orders are processed within 2–5 business days. Shipping typically takes 7–21 business days depending on your location. Shipping fees are calculated at checkout. Tracking information will be provided once the order ships. Customs fees or import duties may apply and are the customer’s responsibility.

Returns are accepted within 30 days of delivery. Eligible items must be unused, in original packaging, with tags attached. Non-returnable items include intimate apparel, final sale items, and customized products. To initiate a return or exchange, please contact us through our website with your order details and reason for return. Follow the instructions we provide and ship the item to the return address. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect. Refunds will be processed within 5–10 business days after we receive and inspect the return. For exchanges, return the original item and place a new order.

All content on the Site—including text, images, logos, and designs—is owned by Bellaviva and protected by law. Unauthorized use is prohibited.

Bellaviva is not liable for indirect or consequential damages from the use of the Site or products.

We collect personal information necessary to process orders and improve our services. We protect your data and share it only with trusted third parties for payment and fulfillment. Our Site uses cookies to improve your experience; you may disable cookies in your browser. You can request access, correction, or deletion of your data by contacting us through our website.

You agree not to misuse the Site or engage in illegal activities. Violations may result in account termination or legal action.

We may update these Terms at any time; continued use means acceptance of changes.

These Terms are governed by Wyoming law, with disputes resolved in Wyoming courts.

For questions or concerns, please contact us.